We believe our first responsibility is to our business partners. In meeting their needs everything we do must build loyalty and trust. We must constantly strive to produce high quality products and increase our efficiencies in order to maintain reasonable prices. Customers’ orders must be serviced promptly and accurately. Our suppliers and distributors must have an opportunity to make a fair profit. We must strive to be excellent business partners.
We are responsible to the individuals with whom we work. We must respect their dignity, embrace their diversity and recognize their merit. We must instill a sense of trust that they will be treated fairly. We support them in their roles within their families and communities. There must be equal opportunity for employment and advancement for those qualified. Working conditions must be safe, orderly and clean. We must develop competent leadership, and their actions must be just and ethical.
We are responsible for creating an environment where work is challenging, meaningful and fun. We work hard to make hard work fun. We must strive to fully utilize individual talents, nurture creativity, intelligence, and open, honest communication. We must seek to understand how our individual performance impacts the teams we are on, and how the teams impact the company. Our teams celebrate success and embrace the next challenge together.
Our final responsibility is to develop a healthy, growing company. Business must make a sound profit. We must experiment with new ideas. We must invest in research, develop innovative programs, and acknowledge, amend and learn from mistakes. New products must be launched and new equipment, systems and facilities must be provided. We must continually strive for improvement. We believe that good can always get better.
When we operate according to these principles, all of our partners – customers, employees, suppliers and communities in which we live and work – will benefit.